One Platform.
For every Operational layer
Opsivel centralizes the services and workflows that keep a hotel or resort running — from the first guest request to the management report.
Capture every guest request, instantly.
Give guests a simple way to ask for services while giving your team one clear place to manage every request.
- QR-based requests from guest rooms
- Requests via WhatsApp, web and front desk
- Automatic routing by service type
- Guest and room context on every request
- Request priority and status controls
- Complete request history and timestamps
Run every operational task from one place.
From housekeeping and maintenance to activities and spa, manage tasks, priorities and staff workload on a single shared board.
- ✓Centralized task management across departments
- ✓Task assignment based on team and responsibility
- ✓Priority and status management
- ✓Workload and pending-task visibility
- ✓Task handovers and internal notes
- ✓Complete activity history
Know what needs attention and when.
Set service expectations, track response times and give every task clear ownership from the moment it is raised.
- ✓SLA targets by service and request type
- ✓Response and resolution time tracking
- ✓Clear task ownership
- ✓Pending and overdue alerts
- ✓Escalation and follow-up visibility
- ✓Performance tracking against SLA
See what is happening across your property.
Give managers a live view of requests, tasks, workloads and operational activity without waiting for end-of-day updates.
- ✓Live request and task status
- ✓Open, in-progress and overdue visibility
- ✓Department and team workload views
- ✓Property-wide operational overview
- ✓Real-time activity tracking
- ✓Action points that need attention
Connect the moving parts of your property.
Keep operational data, teams, services and property-level controls connected through one system instead of managing separate tools.
- ✓Property and location management
- ✓User and role-based access
- ✓Team and staff management
- ✓Service and category configuration
- ✓Operational settings and controls
- ✓One connected operational record
Turn daily operations into useful insight.
Convert completed tasks and operational activity into clear reports that help management understand performance and improve the property.
- ✓Real-time operational dashboards
- ✓Response and resolution metrics
- ✓SLA and service performance
- ✓Team workload and productivity
- ✓Trend and period comparisons
- ✓Exportable and decision-ready reports
Explore the full platform in a live demo.
We'll walk you through the workflows that matter most to your teams — in 30 minutes.