The solutions

One Solutions for every hotel Operations.

Purpose-built solutions for guest services, housekeeping, maintenance, mobility, inventory and management.

Hotels & Resorts

One platform for hotels and resorts.

Whether you run a boutique hotel or a multi-property resort, Opsivel connects the teams and services that keep guests happy and operations running smoothly.

  • Unified guest request handling
  • Department-level service boards
  • Mobility and trip coordination
  • Inventory and stock control
  • Operational reporting for management
By service

Solutions for every part of the property.

Housekeeping

Keep every room, task and team member on the same page.

The problem

Room status, cleaning tasks and guest requests are often managed through calls, messages or manual updates, making it difficult to keep rooms ready and teams aligned.

How Opsivel helps

Give housekeeping a live view of room status, task assignments and priorities from one shared workspace.

Key capabilities

Room Status Task Assignment Cleaning Priorities Turnover Tracking Team Workload

Maintenance

Track every issue from first report to resolution.

The problem

Maintenance issues are reported inconsistently, jobs can get lost between teams and there is limited visibility into what is still pending.

How Opsivel helps

Log issues, route them to the right team, track progress and maintain a complete record through resolution.

Key capabilities

Issue Logging Team Assignment Priorities Preventive Tasks Resolution Tracking

Room Service

Make every room service request easier to receive and fulfill.

The problem

Orders and service requests can arrive through calls, messages and front desk, creating delays, missed requests and unclear status.

How Opsivel helps

Capture room service requests in one place, route them to the right team and keep every order visible until completion.

Key capabilities

Digital Requests Order Routing Request Status Priority Handling Service History

Baggage Assistance

Coordinate baggage requests without the back-and-forth.

The problem

Baggage requests are often coordinated through calls or manual communication, making it difficult to track who is handling the request and whether it has been completed.

How Opsivel helps

Capture baggage requests, route them to the right staff and keep the request visible from pickup to completion.

Key capabilities

Guest Requests Staff Assignment Request Queue Status Tracking Completion History

Buggy Management

Keep every buggy request, driver and trip under control.

The problem

Buggy requests are often handled through calls or radios, making it difficult to manage the queue, driver availability and active trips.

How Opsivel helps

Connect guest requests with available drivers and buggies while giving the team a live view of every trip.

Key capabilities

Trip Requests Driver Assignment Buggy Availability Live Trip Status Trip History

Fleet Management

Know where your vehicles are and how they are being used.

The problem

Vehicle availability, assignments and usage are often tracked manually, making it difficult to understand fleet utilisation or keep vehicles operational.

How Opsivel helps

Manage vehicle availability, assignments, usage and operational activity from one centralized fleet view.

Key capabilities

Vehicle Tracking Availability Driver Assignment Usage History Fleet Reports

Spa & Activities Booking

Keep guest bookings organized from request to completion.

The problem

Spa and activity bookings can be spread across calls, messages, spreadsheets and front desk, making availability and booking status difficult to manage.

How Opsivel helps

Centralize bookings, availability and service requests so teams can manage schedules and guest experiences from one place.

Key capabilities

Booking Requests Availability Schedule Management Guest Details Booking History

Table Reservations

Make restaurant and table reservations easier to manage.

The problem

Table reservations are often managed through calls, messages or separate booking tools, creating confusion around availability and guest requests.

How Opsivel helps

Centralize reservation requests, table availability and booking details so teams can manage every reservation clearly.

Key capabilities

Reservation Requests Table Availability Booking Details Guest Preferences Reservation History
Find your fit

See how Opsivel maps to your property.

Tell us about your teams and workflows — we'll show you where Opsivel helps most.